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As business and consumer pages become more egalitarian (as evident with the switch to Facebook Timeline for brand pages), marketing strategies are also beginning to change. Check out Mashable’s 10 steps on how you can implement this new “humanize the brand” technique and how you can increasingly interact with customers on a personal level. ...

Having problems with your Twitter feed missing tweets from people you thought you followed? Check out this video to find out why....

With the March 31st deadline fast approaching, you may be worried about getting your Facebook page switched over to Timeline. The biggest question we’re hearing from business clients: What should we put in our cover photo?...

Google+ is a social network you may be considering for your business - particularly given its influence in Google search and some of the unique communication and collaboration features, like Google Hangouts. Today’s article discusses the value of Google+ for certain businesses, and how Google Ripples (an interesting analytics feature), can help you track how your content is getting shared across Google+. ...